At Allure Restaurant & Lounge, we are committed to providing an inclusive, welcoming, and accessible experience for all guests—both in our physical location and across our digital platforms. Whether you’re browsing our website, making a reservation online, or dining in our Downtown Orlando location, we aim to ensure all patrons can fully enjoy the Allure experience.

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Our Commitment to Accessibility

We strive to meet or exceed the requirements of the Americans with Disabilities Act (ADA) and are continually working to improve accessibility in our environment, both physical and digital. We believe that every guest—regardless of ability—should have full access to our services, including:

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• Reserving a table online or by phone

• Viewing our food and cocktail menus

• Navigating our website

• Attending our events or private dining experiences

• Receiving attentive, respectful service during every visit

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Website Accessibility

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Allure Restaurant & Lounge is actively working to maintain compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This includes steps to ensure that our website is:

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• Navigable via screen readers

• Compatible with keyboard navigation

• Structured with proper heading hierarchy

• Equipped with alt text for all meaningful images

• Built with adequate color contrast for readability

• Regularly audited for broken links and readability issues

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If you experience difficulty accessing any part of our website, we encourage you to reach out directly so we can assist you or make necessary adjustments.

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Physical Accessibility at Our Location

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Our location at 13 W Pine Street, Orlando, FL 32801 is designed to be accessible to individuals with disabilities. Features of our space include:

• Accessible main entrance and restrooms

• Reserved ADA-compliant parking spaces nearby

• Clear pathways for mobility devices

• Adjustable seating options for wheelchairs and support devices

• Trained staff to accommodate special assistance requests

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If you require specific accommodations during your visit, we recommend calling ahead or noting your needs when booking your reservation so our team can prepare accordingly.

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Third-Party Platforms

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While we strive to ensure accessibility on our own website, we also use third-party platforms such as reservation systems, event platforms, and social media. These external services may have their own accessibility limitations. If you encounter any issues with third-party access while engaging with our services, please notify us so we can assist or escalate the concern to the appropriate party.

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Feedback and Support

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We welcome your feedback on how we can make Allure more accessible to all. If you have questions, suggestions, or need assistance using our site or visiting our venue, please contact us:

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📧 Email: info@allureloungedto.com
📞 Phone: (407) 713-0124
📍 Address: 13 W Pine Street, Orlando, FL 32801

We are committed to responding to all accessibility-related inquiries in a timely and respectful manner.

Thank you for choosing Allure. We’re proud to serve all guests with dignity, excellence, and care.